Prepare for IELTS - FAQs

Got a question? Find the answer right here with our

Frequently Asked Questions

How do I book my IELTS test?

I have a special requirement. How can you help?

How do I prepare for the IELTS test?

Will I take all test components on the same day?

How do I request a refund or test day transfer?

Can I re-sit the test?

I have an accent – will that impact my test result?

How can I connect with other IELTS test takers?

If I sit IELTS in a different country, will it be easier?

How is IELTS marked?

Is there room for human error in the marking process?

When will I receive my IELTS test results?

Frequently asked questions for Test Takers

In a positive step towards improving your IELTS experience, the IELTS partners are now running computer-delivered test sessions for both IELTS Academic and IELTS General Training. 

The aim is to make your experience faster and more flexible, while retaining all of the security, trust and integrity of our current approach. 

This document has been prepared to answer some of your queries and to introduce you to

computer-delivered IELTS. 

Computer-delivered IELTS FAQs

What are those enhancements?


Computer-delivered IELTS provides you with more test date options and faster results.




What is changing?


Computer-delivered IELTS includes the Listening, Reading and Writing sections. The test will be the same as paper-based IELTS for content, scoring, level of difficulty and test format. The IELTS Speaking test is not changing and will still be carried out by a trained IELTS Examiner.

You now have the choice between taking IELTS on paper or on computer.

With computer-delivered IELTS there are more test dates and test sessions available, allowing you to take IELTS at a time convenient for you.

You will also receive your results faster - in 5-7 calendar days




Is the test changing?


The test format is not changing.

Computer-delivered IELTS includes the Listening, Reading and Writing sections. The test will be the same as paper-based IELTS for content, scoring, level of difficulty and test format. The IELTS Speaking test is not changing and will still be carried out by a trained IELTS Examiner.




Should I take IELTS on paper or computer?


This comes down to personal choice.

You may be used to taking exams on paper from this other exam situations you have experienced, whereas other people might feel more comfortable typing or have more experience taking tests on computer.

Information on both options is available on www.ielts-europe.org/ielts-computer-delivered and you can contact your test centre if you would like further information.




Will there be more IELTS tests available now with the introduction of computer-delivered test?


To start with, there will be one computer-delivered IELTS session available per day in a limited number of test centres.

Increased frequency and availability of computer-delivered IELTS will be introduced throughout 2018. Please contact your local IELTS test centre or visit ielts-europe.org for more detailed information.




Will Test Report Forms be released faster?


Results are processed faster and will be available between 5-7 calendar days after the test has been completed.




Is IELTS on a computer harder than IELTS on paper?


No. The test will be the same as paper-based IELTS in terms of content, scoring, level of difficulty and question types.




What practice materials available?


Please view the practice material available at ielts-europe.org, which gives you an introduction to computer-delivered IELTS and how it works.




I think I need special arrangements to take IELTS. Can I still sit the computer-delivered test?


Test takers with special requirements are encouraged to contact their test centre to check if the

computer-delivered test is suitable. We have a number of options available to support special requirements with

paper-based IELTS, so speak to your test centre to find the option that best suits you.

If you have any further queries, please contact your local IELTS test centre.





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IELTS is jointly owned by IDP:IELTS Australia, the British Council, and Cambridge Assessment English.

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