Prepare for IELTS - FAQs

Got a question? Find the answer right here with our

Frequently Asked Questions

How do I book my IELTS test?

Booking your IELTS test is easy. Locate your closest IELTS test centre here. Once you find an IELTS test centre and a test date that suits you, follow the steps to book your test. You will need your passport handy to enter your identification details.

I have a special requirement. How can you help?

Yes, we can help! If you require special assistance due to a disability or special condition, we may be able to make a special arrangement for your IELTS test. Special requirements may include:

  • Braille papers

  • Special Listening CD with necessary stops and pauses

  • Lip-reading version of the Listening test

  • Enlarged print

  • Speaking task cards

Please contact your test centre as soon as possible to discuss your options. Locate your test centre details here. You can read more information about special requirements here.

How do I prepare for the IELTS test?

Preparing for IELTS can be a daunting experience, but don’t worry – we have you covered! IDP Education offers a full suite of official IELTS preparation materials for all levels of English. View the full suite of learning materials and IELTS preparation here.

Will I take all test components on the same day?

Whether or not you take all the components (Speaking, Writing, Reading and Listening) of your IELTS test on the same day or not will depend on where you sit your test. Please check with your test centre for details about how they deliver IELTS.

How do I request a refund or test day transfer?

If you wish to request a refund, or transfer your test date, you must contact your test centre as soon as possible. Your test centre will advise on the process and any administration costs to complete the refund of transfer.

Can I re-sit the test?

Yes, you may re-sit the IELTS test if you do not achieve your desired test result. Before you re-sit the test, we encourage you to pause, reflect and prepare. Take a moment to consider your IELTS preparation – have you done enough to increase your band score if you re-sit the test? View our IELTS preparation materials here.

I have an accent – will that impact my test result?

IELTS is an international test, and we accept your accent wherever in the world you’re from. When you sit your Speaking test, remember that your pronunciation is important – however, you will not lose marks for speaking with an accent. A variety of accents will also be used during the Listening test.

How can I connect with other IELTS test takers?

You’ve come to the right place! You can join the IELTS Blog group for weekly IELTS tips and the latest news.

If I sit IELTS in a different country, will it be easier?

IELTS is an international test, and every version of the test is the same level of difficulty, no matter where in the world you take the test. We suggest you take the test wherever you feel most at ease, and select a test centre that suits you.

How is IELTS marked?

Unlike other English tests, the IELTS test relies on human input to assess your English. There is, however, a firm structure and process around this to ensure the marking is consistent no matter where in the world you take your IELTS. A minimum of two expert markers look at your writing and they follow detailed assessment criteria that dictate how they must grade your skills. There is also a strict monitoring process in place to further ensure marking quality and consistency, as well as ongoing training provided to our examiners, globally. For more information about marking and band scores click here.

Is there room for human error in the marking process?

We see the human aspects of IELTS as being equally reliable as a computer-based test and in some cases even advantageous to you as a test taker. In the IELTS Speaking test, for example, the examiner is listening to your level of skill, and will adjust the level of difficulty of the questions to enable you to best demonstrate your ability. They can adjust their pace to suit you, and you can ask them to clarify or repeat a question. While you are responding, there is no limit or pressure, waiting to cut you off. These are aspects of IELTS that are not part of other English tests.

When will I receive my IELTS test results?

Your IELTS test results will be released 13 calendar days after you sit your test. Depending on which IELTS test centre you sit your test, will depend on how you receive your results. Some test centres may allow you to collect your results, however, please check with your test centre first. Your results will be made available online from 6pm, 13 calendar days after you sit the test. Your Test Report Form (TRF) will be mailed to the postal address and you should receive this within 5 days of postage.

Frequently asked questions for Test Takers

In a positive step towards improving your IELTS experience, the IELTS partners are now running computer-delivered test sessions for both IELTS Academic and IELTS General Training. 

The aim is to make your experience faster and more flexible, while retaining all of the security, trust and integrity of our current approach. 

This document has been prepared to answer some of your queries and to introduce you to

computer-delivered IELTS. 

Computer-delivered IELTS FAQs

What are those enhancements?


Computer-delivered IELTS provides you with more test date options and faster results.




What is changing?


Computer-delivered IELTS includes the Listening, Reading and Writing sections. The test will be the same as paper-based IELTS for content, scoring, level of difficulty and test format. The IELTS Speaking test is not changing and will still be carried out by a trained IELTS Examiner.

You now have the choice between taking IELTS on paper or on computer.

With computer-delivered IELTS there are more test dates and test sessions available, allowing you to take IELTS at a time convenient for you.

You will also receive your results faster - in 5-7 calendar days




Is the test changing?


The test format is not changing.

Computer-delivered IELTS includes the Listening, Reading and Writing sections. The test will be the same as paper-based IELTS for content, scoring, level of difficulty and test format. The IELTS Speaking test is not changing and will still be carried out by a trained IELTS Examiner.




Should I take IELTS on paper or computer?


This comes down to personal choice.

You may be used to taking exams on paper from this other exam situations you have experienced, whereas other people might feel more comfortable typing or have more experience taking tests on computer.

Information on both options is available on www.ielts-europe.org/ielts-computer-delivered and you can contact your test centre if you would like further information.




Will there be more IELTS tests available now with the introduction of computer-delivered test?


To start with, there will be one computer-delivered IELTS session available per day in a limited number of test centres.

Increased frequency and availability of computer-delivered IELTS will be introduced throughout 2018. Please contact your local IELTS test centre or visit ielts-europe.org for more detailed information.




Will Test Report Forms be released faster?


Results are processed faster and will be available between 5-7 calendar days after the test has been completed.




Is IELTS on a computer harder than IELTS on paper?


No. The test will be the same as paper-based IELTS in terms of content, scoring, level of difficulty and question types.




What practice materials available?


Please view the practice material available at ielts-europe.org, which gives you an introduction to computer-delivered IELTS and how it works.




I think I need special arrangements to take IELTS. Can I still sit the computer-delivered test?


Test takers with special requirements are encouraged to contact their test centre to check if the

computer-delivered test is suitable. We have a number of options available to support special requirements with

paper-based IELTS, so speak to your test centre to find the option that best suits you.

If you have any further queries, please contact your local IELTS test centre.





IDP-IELTS-1024x256.jpg